Here are the steps:


Option 1: Password Reset

1. Go to

2. Click on “Lost your Password?”

3. You will be redirected to another page. Input either your username or email address used in accessing the site.

4. Click on “Get New Password”

5. An email will be sent to the email address associated with your account. Follow the instructions for password reset.

Note: If doing Option 1 does not work, proceed with Option 2

Option 2: Request for a reset via Help Desk

1. Go to

2. Scroll down and complete the form:

3. Form fields:

        a. “Requester” – input your email

        b. “Subject” - you can say “Password Request”

        c. Provide details pertaining to your request and/or the issues you encountered when logging on the site.

        d. Click “Submit”

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